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Tammie Bowser's Helpdesk > Mosaic Quilt Studio Help Desk > Knowledgebase

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How to install the software in windows?


I am trying to use the trial software but cant get past the splash screen it freezes running win 8


Can you start by first totally shutting down your system and re-starting.


Can you check your security settings....
If security settings are set on high your system could block the software from running.

Do you have "Norton" or any other security software on your system?
Try turning it off.
It may be blocking the software from running....

You can also try right clicking the icon, then click "Run As Admin"

If that does not work then........

There is something in the settings of your computer blocking the software....

Try right clicking the icon and under "Properties" click the "Compatibility" tab and check the box "Run this program in compatibility mode for:" then select Windows XP.

Remember to hit the "Apply" button at the bottom of the window.


Tammie Bowser
Mosaic Quilt Studio


There we go, that  fixed it. Thanks for the help!

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Article details
Article ID: 10
Category: Knowledgebase
Date added: 2015-03-09 23:11:18
Views: 1369
Rating (Votes): Article rated 2.7/5.0 (79)

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